I went to work together with SayGee on 2 Mar 09. He drop me at the mess where I had my breakfast before walking over to the club and look for Clara, the Senior Human Resource Officer (HRO). She brought me around the club and introduced me to all my new colleagues. Seriously I had a hard time trying to remember every single names and tagging them to their face.
As my account was not created yet, frankly speaking there was only this much I can do on my first day. I had lunch with the GM and Assistant Operation Manager at Waterfront. I took the time available in the afternoon to speak to my staff in One Stop Centre and trying to know them better. I took a ride from SayGee to get home and as he was busy with the preparation for OGC, I left the club quite late.
On the next day, I felt rather lost working as I am blinded by the fact that my basic knowledge of operating such an environment was not there and I had no one to turn for advice or rather learning. I could only speak to the AOO and GM to get a better idea of how things can be done. Nevertheless, I went around like a headless chicken again on the second day.
On my third day, I thought I manage it better, probably I got a hand of it already. Though still lack of the basic knowledge, I could better plan my next step and things will be clearer after I execute them. Currently I am using the first week to get to know the flaw and refine the system. I would think the first task at hand would be the mindset of the staff and of course the way they work. Somehow, I am getting the sensing that they are not even at their 50% capacity and I believe there is so much more that they can contribute to the club and bring it to a higher height. That's the standard I am going to set and to bring all of us to a greater height...
No comments:
Post a Comment